Engagement with Clients and Members Continues to Boost Telehealth
Utilization
LEWISVILLE, Texas--(BUSINESS WIRE)--
Teladoc,
Inc. (NYSE: TDOC), the undisputed leader in telehealth, providing access
to care for millions, announced today that a company record was set
during the month of November with a total of 101,600 patient visits. The
impressive milestone was fueled by an increase in utilization among
existing members, along with new members and expanded clinical services.
The American Telemedicine Association (ATA) predicted the telehealth
industry to record a total of 1.25 million visits in 2016, and
Teladoc is accounting for significant growth in the market as
demonstrated by its new record monthly visit volume.
“This new milestone of more than 100,000 monthly patient visits further
substantiates that Teladoc has the scalable platform, clinical expertise
and member support needed to effectively manage the increased volume as
more and more consumers are engaging with us,” said Stephany Verstraete,
chief marketing officer, Teladoc. “Our innovative approach to driving
adoption is proving effective in shifting member mindset; members are
embracing Teladoc as a valued care option.”
Further substantiating the significance of the Teladoc milestone is that
the CDC has reported total flu visits to be below the national baseline
this year. Rather, it is the Teladoc member engagement initiatives,
broad network of U.S. board-certified physicians, and expansion into
clinical specialties that are credited with fueling Teladoc’s growth in
patient visits. In addition to the record high of monthly visits,
Teladoc also set a daily visit record high during November of 4,158
visits, along with the busiest hour which saw 425 visits, or one visit
every 8.5 seconds.
“Our superior member engagement practices combined with the strength and
breadth of our offerings are enabling us to meet consumers where they
are, provide the quality services they need, and deliver
industry-leading ROI for our clients and partners,” added Verstraete.
For more information on the Teladoc telehealth solution, visit https://www.teladoc.com/.
About Teladoc
Teladoc, Inc. (NYSE:TDOC) is the nation’s leading provider of telehealth
services and a pioneering force in bringing the virtual care visit into
the mainstream of today’s health care ecosystem. Serving some 7,000
clients — including health plans, health systems, employers and other
organizations — more than 17 million members can use phone, mobile
devices and secure online video to connect within minutes to Teladoc’s
network of more than 3,100 board-certified, state-licensed physicians
and behavioral health specialists, 24/7. With national coverage, a
robust, scalable platform and a Lewisville, TX-based member services
center staffed by 400 employees, Teladoc offers the industry’s most
comprehensive and complete telehealth solution including primary care,
behavioral health care, dermatology, tobacco cessation and more. For
additional information, please visit www.teladoc.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161206005858/en/
Source: Teladoc, Inc.